Client Satisfaction Survey

 

Dear Friend:

Thank you for contacting ADAP for advocacy assistance.  To help us improve our services, we would like to know what you thought about the help ADAP provided.  Your answers are very important to us, and will remain anonymous.  Please complete this on-line form and press submit. Thank you!

 

  1. Did ADAP help you in a timely manner?
    yes
    no

If not, what can ADAP do to improve?

  1. Were your problems resolved because of ADAP's intervention?
    yes
    no
  1. How Important was ADAP in getting your problem solved?

Very satisfied    Somewhat satisfied   Somewhat dissatisfied   Very dissatisfied

  1. What could ADAP have to done to serve you better?

  1. Please indicate if you agree or disagree with these statements:

a) After working with ADAP, I have a better understanding of my legal rights or the rights of my family member.

Agree   Disagree

b) After working with ADAP, if the problem comes up again, I can do more for myself this time.

Agree    Disagree

  1. Who was the Advocate/Attorney that worked on your problem?

  1. Would you use ADAP again?
    yes
    no

                 Additional Comments:

If you would like to further discuss you answers to this survey, please contact us.