adap.net is run by a small, independent team. We cannot advise on individual cases, but we read every message, and the ones that point out a mistake or a confusing sentence genuinely make the guides better.
What we can help with
The best messages we get are corrections. If you spot something in a guide that is unclear, out of date or simply wrong, please tell us, and point to the exact page so we can find it quickly. Accuracy is the whole job here, and a note from one reader often fixes a sentence for thousands who come after. We also welcome suggestions for new guides. If you searched for something, could not find a clear answer anywhere, and think other people are asking the same question, that is exactly the kind of gap this site exists to fill.
hello@adap.net
Corrections, questions about a guide, or ideas for new topics. We aim to reply within a few working days.
How to write a message we can act on
A few details help us respond well. Include the address of the page you are writing about, so we are looking at the same words you are. Tell us plainly what was confusing or wrong, and if you can, what you expected it to say instead. If you are suggesting a new guide, a sentence about the situation that made you look for it is more useful than a one-word topic. You do not need to be formal, and you do not need to explain your own circumstances in any detail. Short and specific is perfect.
What we cannot do
There are real limits to what a reading room can offer, and it would be unfair to pretend otherwise. We cannot review your benefits case, tell you whether you will qualify for a program, fill out forms with you, or give legal, medical or financial advice. We are not a government agency, a law firm or a benefits office, and we cannot contact an agency on your behalf or chase a decision for you. Please do not send us documents, case numbers, medical records or other sensitive paperwork. We do not need them, and this is not the safe place for them.
Where to find real help for your situation
When you need advice about your own case, there are people whose job is exactly that, and much of it is free. Every state has a Protection and Advocacy organization for people with disabilities, along with a Medicaid agency and disability services office that can speak to your specific situation. A benefits counselor can walk through how work might affect your benefits before you make any change. For everyday questions and local referrals, dialing 211 in the United States connects you to community services in your area. Our guide to knowing your rights points you toward these official channels, and the starter path is a calm place to begin if you are new to all of it.
Replies and response times
We are a small team, so replies usually take a few working days rather than minutes. If your question is urgent, or it is about your own benefits, please use the official channels above instead of waiting on us, because they can act on your case and we cannot. We do our best to answer in plain language, and if a guide needs fixing because of what you told us, we will make the change and, where it makes sense, thank you for the catch.
Your message and your privacy
When you email us, we see your message and your email address, and we use them only to reply and, where it helps, to correct a guide. We do not add you to any list, and we do not share your message. You can read the full privacy policy for how the rest of the site handles data, which in short is: as little as possible.